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Resume - Pamela Frankenreiter, CPM

18 Oct 2018 3:34 PM | Jodi Holstein (Administrator)

Pamela S. Frankenreiter                       pfrankenreiter@hotmail.com
Regional Manager                              (303) 810-7109                              


Accomplished, and outcome driven Regional Manager with a proven ability to exceed operational performance goals within a variety of environments. Executes a strong ability
for evaluating opportunities for continued performance improvement through analyzing and implementing processes while cultivating relationships with executives, clients
and performance partners. 

LEGACY PARTNERS
Colorado                                                                           2000 - 2018

District Property Manager
5-8 class A residential apartment communities. Delivered purposeful leadership to the property teams day to day. Ensured that all fiduciary and performance goals
were met to add value to the asset and create a positive net effect of income stability and growth while creating a positive teamwork oriented environment.
* Led and participated in management planning sessions to focus efforts
* Managed capital projects working, negotiating and communicating with architects, contractors, and other suppliers effectively
* Maintained positive performance and achieved objectives to optimize owner and investor returns while safeguarding viability of the assets
* Recruited, hired and trained onsite team members
* Mentored and coached team to continually strive to improve performance and position. Proven by consistently achieving 3-7% higher than budgeted NOI
* Guided many directly reporting team members to continued career growth
* Strategic partner to the organization often looked to outline best practices at other communities
* Built company and community culture by delivering exceptional customer service
* Communicate with onsite and corporate teams in managing budgets and P&L statements, cost control, employee and customer retention, and customer service.
* Worked across multiple channels to provide support to the communities while garnering opportunities for service to both internal and external customers
* Oversaw and implemented marketing and leasing strategies
* Implemented follow up and sales protocol to capture and retain customers 
* 4 properties awarded prestigious Four-Diamond Award for meeting and exceeding rigorous operational, financial and accounting goals set by owner
* Overall strong record of achievement on all assignments undertaken


SSR REALTY/METRIC PROPERTY MANAGEMENT
Colorado                                                                            1984 - 1999                

Regional Manager

Managed a portfolio of 2060 units all in Class A apartment communities over two states.  Was focused on delivering excellent customer experiences,
positive financial performance and building strong community practices and culture.

* Implemented management, marketing and leasing strategies.
* Produced budgets, reports and supervised accounts payable/receivable
* Participated in property acquisition and disposition process with senior leadership
SKILLS
* Professional
* Knowledgeable
* Focused
* Results and Goal Driven
* Authentic Leader

                                             EDUCATION

Bachelor of Arts - 1983
Cum Laude
Fort Lewis College
Durango, CO

CERTIFICATIONS

Fair Housing
Certified Apartment Property Supervisor - AAMD
Certified Property Manager - IREM
Colorado Real Estate Managing Broker's License
Managing Broker IL, MN

TECHNOLOGY PROFICIENCY

Yardi
OneSite
Nexus
Microsoft Office Suite

ORGANIZATIONS

PRESIDENT - IREM Denver Chapter 17
Apartment Association of Metro Denver
National Apartment Association

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